![]() 1.2.10 Arrival times and cleaning times are an estimate.1.2.9 We are not liable for any damages caused by faulty or broken items which lead to other damages.1.2.8 We are not liable for any damages caused by faulty products/equipment provided by the Customer. ![]() using the industry standard cleaning methods.which cannot be cleaned/removed completely by the cleaning operative 1.2.7 We are not responsible for any existing damage to Customer’s property in the form of old stains/burns/spillages etc.1.2.6 We request all irreplaceable items (whether monetarily or sentimentally valuable) be stored away and/or not cleaned by the cleaning operatives.Refund for for items of sentimental/personal value will be made only at its current cash value. 1.2.5 Items excluded from the cleaning company’s liability include: cash, jewellery, art, antiques and items of sentimental value.The cleaners cannot be relied on to grant access to the property to any third parties. 1.2.4 We shall not be liable for any third parties or their actions who enter or are present at the Customer’s premises during the cleaning visit nor any costs incurred of said 3rd parties not being.1.2.3 We reserve any right to refuse disclosure of confidential company documents.1.2.2 Any claim for damage must be reported to the Company within 48 hours of the cleaning service visit.1.2.1 The Company holds public liability insurance to the value of £1,000,000.This includes parquet and oak flooring, wooden work surfaces and any other custom made items. 1.1.6 At the time of booking please notify us of any expensive items, including furniture, which may require specialist treatment or chemicals.1.1.5 If the property being cleaned is in the congestion charging zone the congestion charge will need to be paid for by the Customer.1.1.4 The Customer is fully liable for paying any parking penalties incurred from any mistake or misinformation on their part. ![]()
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